The Citizen’s Portal is a web-based platform that enables property owners with a Municipal account to view their account balances.

Follow the link to access the Citizen's Portal: http://bitou.docview.co.za/login.aspx

(Use your account number as username and password upon first login)

In cases of further enquiries please do not hesitate to log a call with our Customer Care Section on 0800 212 797 (Toll-Free), alturnativly during office hours on 044 501 3174/5. They can also be reached via sending an email to CustomerCare@plett.gov.za  and please make sure to include your account number as reference, cellular phone number (this is to send an SMS with your reference number) and details of your query in the email.

The Department of Economic Development and Tourism through its Red Tape Reduction Unit is responsible for creating a conducive environment for businesses to grow and flourish. The overall aim of the unit is to be the leading province in South Africa in which to do business in.

SURVEY LINK: https://forms.gle/AuB3LTXhEy8ZeUjv6\

Regulations, systems, and the culture of municipalities has a direct impact on the way it delivers services which in turn drives economic recovery post C-19 and growth. This short 5-minute survey is constructed to gauge the usefulness, readiness, and functionality of a proposed business centric mobile application (app).

Your inputs will be used to foremost ascertain whether a mobile application is necessary or whether other avenues should be explored to support ease of doing business in your municipality.

Thank you for taking the time to complete this survey. Your inputs and participation are invaluable as province undertakes to support municipalities. 

Please note this survey will close on 31 July 2022.