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Important numbers

Emergency Hotline0800 029 999
WhatsApp Support Line 060 012 3456
Provincial Hotline021 928 4102
Bitou Municipality (Customer Care)044 501 3174/5
Fire / Rescue044 533 5000
Ambulance (Private)072 054 9110
Law Enforcement044 501 3240
Ambulance 10177
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Emergency Hotline 0800 029 999
WhatsApp Support Line 060 012 3456
Provincial Hotline 021 928 4102
Bitou Municipality (Customer Care) 044 501 3174/5
Fire / Rescue 044 533 5000
Ambulance (Private) 072 054 9110
Law Enforcement 044 501 3240
Ambulance 10177
23 April 2020

CORONAVIRUS MOBILE SCAM ALERT

WATCH OUT for these scams arriving on your mobile devices!

CORONAVIRUS MOBILE SCAM ALERT

WATCH OUT for these scams arriving on your mobile devices!

There has been an increase in opportunistic criminal activity on the internet an mobile channels. The bad guys are preying on your fear and sending all sorts of scams related to the Coronavirus (COVID-19).

Below are some examples of the types of scams you should be on the lookout for on you mobile devices:

Mis-information
Your well-meaning contact may spread fake news, misinformation, conspiracy theories and other hoaxes via chat group like WhatsApp. Please warn your family members and do not blindly forward posts. Only trust information from reputable sources such as the WHO.

Malicious apps

Criminals lure victims with Coronavirus tracking mobile apps. Once installed they can gain access to your camera or microphone and can even see your text messages. Some apps even lock your device and demand a ransom in order for you to regain access. Don’t get caught by malicious apps, only download reputable apps from the legit app stores.

WhatsApp & SMS scams

Beware of fake text and WhatsApp messages talking about government checks, bank updates or Coronavirus updates in your area. Criminals are using the uncertainty around Coronavirus to trick you into clicking on the link and sharing your credentials.

No, Netflix is not offering free passes. It’s a scam!

Government relief scams

Text messages asking you to follow a link in order to receive a supposed COVID-19 relief payment from the government.

Vishing scams

You may receive a robo-call or even a real person calling you pretending to be from your mobile operator, broadcaster or other businesses offering huge discounts or free upgrades due to Corona. Wow, you are over the moon. Then they ask for your bank details to set up a new direct debit to the scammer’s account. Don’t ever trust anyone asking for your personal information via the phone.

Social Media Charity Donation scams

Social media posts asking for donations to help provide supplies or find a cure. These scams are designed to defraud residents of cash. Confirm the authenticity of any group soliciting money or goods from you before you donate.

Remain cautious! Protect yourself from scams like these:

  • Never click on links from texts or emails you weren’t expecting.
  • Be wary of anything that triggers your emotions, good or bad.
  • Avoid clicking on links in WhatsApp or other channels.
  • Only trust reputable sources and if in doubt, verify.

On behalf of the Department of the Premier

Head of Corporate Communication

Last published 23 April 2020