Corporate Services manages the governance affairs of the municipality. Our objective is to ensure that the administrative affairs of this council and administration are of a high standard. This Department is reponsible for council and commitees, legal affairs, general administration, human resourses management and communication.
Director of Department: Mrs. Misiwe T Mpahlwa
Tel: 044 501 3425
Tel: 044 501 3357
To render an effective and efficient service to our internal and external stakeholders and to ensure that our customers are satisfied with the level of service that we provide.
Key Performance Areas
The Corporate Services Department is split into four sections:
Manager: Mrs. Tanya Wildeman
Telephone: 044 501 3000
Registry & Archives
Registry Head: Ms. Valerie Coetzee
Telephone: 044 533 3068
Fax: 044 533 3485
Overview of Administration
This Section is responsible for the effective functioning of the Council’s secretariat and corporate support, telecommunication systems and controls as well as the distribution and archiving of records.
Secretariat & Corporate Support: Council & Committees
Secretariat and Corporate support to Council and its Committees, which covers the whole spectrum of Decision Management from the stage when an Item is submitted to the Council or its Committees until the resolution has been taken and implemented.
Schedules of meetings and Agenda Items and Minutes for 2014 can be found here
Implementation of appropriate telecommunications systems and expenditure control to ensure cost effective and service delivery orientated telephone and cellular communication within the Council and within the community.
Registry & Archives
Providing application platforms capable of satisfying business requirements and aligning document management systems to facilitate effective circulation, response, storage and retrieval.
2. Communications & Customer Relations Management
Manager: Mr. Andile Amos Namntu
Telephone: 044 501 3006
Overview of Communication and Customer Relations Management
Manages all formal communication from the municipality to relevant (internal and external) stakeholders to ensure that the image of the municipality is enhanced. Promote the principles of the Batho Pele and Good Customer Relation which underpin the municipality’s vision “to be the best together”. As well as effectively coordinating all customer complaints, reporting and analysis and ensure that the municipality achieves the targets and objectives set in the Customer Care Policy.
Provide information for communities in the form of brochures, loud hailing, website, meetings and other printed or digitalised material.
3. Human Resources
Senior Manager, Human Resource: Mr. Thembekile Sydney Machelesi
Tel: 044 501 3081
Overview of Human Resources
The Human Resources function is a staff function aimed at providing the organisation with labour, and giving it specialised human resources services to help it to achieve the goals of the organisation.
The Human Resources section provides the following functions:
4. Legal Services
Manager: Luvuyo Loliwe
Tel: 044 501 3151
Overview of Legal Services
To provide within the confines of the Constitution and other enabling legislation a dynamic legal environment that renders excellent legal services and ensures excellent executive decision-making and support to Council, thereby protecting Bitou Municipality’s interests.
The Section is responsible for ensuring that all policies adopted by Council are legally compliant with the constitution, enabling Legislative and Bargaining Council Agreements.
5. Information Technology
The IT section is responsible for the rendering of IT support to all departments of the municipality. It ensures that the relevant systems and procedures are in place as required by legislation.
Manager: Mr. Gavin Gresse
Tel: 044 501 3131