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Important numbers

Emergency Hotline0800 029 999
WhatsApp Support Line 060 012 3456
Provincial Hotline021 928 4102
Bitou Municipality (Customer Care)044 501 3174/5
Fire / Rescue044 533 5000
Ambulance (Private)072 054 9110
Law Enforcement044 501 3240
Ambulance 10177
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Kwanokuthula
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Nature's Valley
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Wittedrift
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The Crags
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Green Valley
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Thu

Weather

New Horizons
Thursday°C
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Thu
Thu
Thu

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Harkerville
Thursday°C
Thu
Thu
Thu
Thu

Important numbers

Emergency Hotline 0800 029 999
WhatsApp Support Line 060 012 3456
Provincial Hotline 021 928 4102
Bitou Municipality (Customer Care) 044 501 3174/5
Fire / Rescue 044 533 5000
Ambulance (Private) 072 054 9110
Law Enforcement 044 501 3240
Ambulance 10177
27 March 2020

HOW & WHERE TO PAY YOUR MUNICIPAL ACCOUNT

Municipal Notice No: 113/2020

1) Enquiries/Accounts

All enquiries must be logged via the Customer Care Services by 044-501 3000 or CustomerCare@plett.gov.za.

2) Account Payments

All pay points at the Bitou Municipality will be closed and the public is encouraged to make use of third party pay points when doing their shopping or to make use of other electronic payment methods.

Third Party Vendors – Present your invoice at the pay point
List of Vendors

  • Pick n Pay
  • Ackermans
  • Shoprite
  • Checkers
  • Spar
  • USave
  • PEP
  • South African Post Office
  • All Banking Platforms

All banking platforms can be utilized to make account payments, use your 10 or 11 digit municipal account number as reference. Bitou Municipality is a pre-listed beneficiary on the online banking system. Proof of payments can be forwarded to CustomerCare@plett.gov.za

3) Prepaid Electricity purchases

The token will automatically be sent to the client via SMS or email.

4) Prepaid electricity meters that are blocked

Enquiries and Proof of Payments must be e-mailed to creditcontrol@plett.gov.za.

The Pre-Paid meter number must be included in the correspondence.

Adv. LMR Ngoqo
MUNICIPAL MANAGER
Bitou Local Municipality

Last published 27 March 2020