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Plettenberg Bay

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Kwanokuthula

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Nature's Valley

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Wittedrift

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The Crags

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Green Valley

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New Horizons

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Harkerville

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Important numbers

Emergency Hotline0800 029 999
WhatsApp Support Line 060 012 3456
Provincial Hotline021 928 4102
Bitou Municipality (Customer Care)044 501 3174/5
Fire / Rescue044 533 5000
Ambulance (Private)072 054 9110
Law Enforcement044 501 3240
Ambulance 10177
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Published: 23 Mar 2020Title: COVID-19Status: The World Health Organization (WHO) has declared Coronavirus as an International Pandemic and this led to the President of the RSA, His Excellency Cyril Ramaphosa, declaring it a National Disaster and pronouncing measures to prevent and reduce the outbreak of the virus.
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Weather

Plettenberg Bay
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Thu
Thu
Thu
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Weather

Kwanokuthula
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Thu
Thu
Thu
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Weather

Nature's Valley
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Weather

Wittedrift
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Weather

The Crags
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Weather

Green Valley
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Weather

New Horizons
Thursday°C
Thu
Thu
Thu
Thu

Weather

Harkerville
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Thu
Thu
Thu

Important numbers

Emergency Hotline 0800 029 999
WhatsApp Support Line 060 012 3456
Provincial Hotline 021 928 4102
Bitou Municipality (Customer Care) 044 501 3174/5
Fire / Rescue 044 533 5000
Ambulance (Private) 072 054 9110
Law Enforcement 044 501 3240
Ambulance 10177

Water and Sanitation Services

Overview

The Water Quality Control department is mainly responsible for the continual supply of good healthy water to all the Bitou residents and to ensure that water quality complies with the South African National Standards (SANS 241). The department is also responsible for the control of pollution in the environment and our water resources.

Manager: Franclyn Samuel
Tel: 044 501 3160
Email: fsamuel@plett.gov.za

Vision

The vision of the Water and Sanitation services is to strive to the best of its abilities to comply with the vision of Bitou municipality, “to be the best together”, by playing an active and leading role with regards to service delivery and to the development of the community and inter-departmental relations. Our Vision therefore is that this service be regarded as a leader in the field of Water Purification and Waste Water purification in all spheres of local governance.

Goal

To ensure access to basic Water &Sanitation services for all resident communities in Bitou.

Statistics

The Water Purification Department’s primary responsibility is the purification of water and wastewater. The works consists of:

  • A 12Ml /day sedimentation Plant and a 15ML/day Dissolved Air Flotation Plant at the Plettenberg Bay Water Treatment Plant that are currently being utilized for the conventional treatment of water from the Keurbooms River and the Roodefontein Dam in the Piesangs River. This is the main supply of water for the urban areas in Plettenberg Bay. This Plant achieved Blue Drop status as well as a Platinum award 2012.
  • A 500 kL/day Sedimentation Plant at the Kurland Water Treatment Works that treats water of the Wit River. This is the main water supply for the residents of Kurland. This Plant also achieved Blue Drop status as well as a Platinum award in 2012.
  • A 1 Ml/day “Ozone Clear Plant” at the Natures Valley Water Treatment Works that utilizes ozone technology to treat the water of the Groot River. This Plant also achieved Blue Drop status as well as a Gold award in 2012.

Plettenberg Bay Waste Water purification takes place at Gansevalei WWW, a 9 ML/day activated and Biological Phosphate removal process. This Plant achieved Green Drop status award in 2011 and Top Provincial Performer 2011.
The Kurland Waste Water Works is a 500kl/day activated sludge sewerage works. This Plant achieved Green Drop status as well as the WILSON WISA AWARD in 2012.
This department is also responsible for the provision and maintenance of infrastructure. The priority over the next five years is to ensure that the infrastructure can accommodate the growth of the town in the long term. Planning of all infrastructure projects is done according to the Integrated Development Plan (IDP).

Planning

This division is responsible for:

  • Forward planning of the water & sanitation.
  • The implementation of strategic project, master planning of bulk water and sanitation services to support development.
  • Identification of projects to support master planning.
  • Identification of new technologies that affect water and sanitation.

Please report water leaks to Customer Care:

Telephone 044 501 3174/5 or 086 124 8686 (all hours)

FOR MORE ON WATER RESTRICTIONS: Click Here

Last published 28 October 2019